
Every so often, I tell the people who call me for help that I have no fucking idea how to fix their problem. I don't typically use that terminology, since it's frowned upon, but the sentiment is there.
"However, because I sound like I know what I'm talking about, that's all you're really after."
"It is?"
"Yep. Reassurance that it's in good hands. Even though it totally isn't in any hands right now."
"Ummmm..."
"So I am going to throw this at somebody else who can actually do something about it."