digitaldiscipline: (Default)
When we left our hero, gifts had been exchanged.



Our flight out of Buffalo was at 6:15 xms night. So, we get to the airport about four, check our two suitcases full of lewt, and wander to the gate. Wait, wait, wait. . . get on plane a few minutes late.

"Uhhhhh, ladies and gentlemen, this is Captain Kirk. We're going to push back and hose the wings down with warm glycol [we'd had a perfect White Christmas - six inches of fluffy, good-for-snowball stuff, ending about 2pm, so there was plenty of time to clear the runways] . . .and then we'll be underway."

Two minutes later. . .

"Uhhhhh, ladies and gentlemen, this is Captain Kirk again. The cargo-bay door was shut too quickly, and came off its track. We've called the maintenance guy. He should be here in half an hour - if it's one track, it's a five minute fix, and we can get undereway; if it's both tracks. . . "

Maintenance guy never shows up.

Long story short, we deplane, wait for two hours in the concourse for the maintenance dude, reclaim our luggage [1], and need to rebook our flights out the following day.

[1] - We checked 2 bags. One was. . . elsewhere. . . when we waited at the carousel. I walked up to the airport lobby and announced loudly to the other members of our flight who were waiting in line, "THEY HAVE LOST OUR LUGGAGE." I'm sure that endeared me to the airline minions. Look, our plane never left the jetway, there is no fucking reason any luggage should have gone anywhere, either. Fortunately, it was waiting for us, undamaged and unlooted, when we arrived in New Orleans, but still...

So, we ended up flying out at 1115 Friday - K worrying about getting shafted out of 2 days' holiday pay, both of us worrying about our bag and its contents - via Cincinnati and Memphis, to arrive in NOLA about 22 hours later than we were originally scheduled to.

The fallout - I ended up working three hours on Saturday, K didn't get hosed on her hours, and the airline-who-shall-not-be-named-or-getting-my-subsequent-business-without-a-compelling-apology got a strongly-worded note. Oh, and random airline plague.
Date/Time: 2003-12-28 14:33 (UTC)Posted by: [personal profile] ivy
ivy: Two strands of ivy against a red wall (Default)
Did you actually have Captain Kirk? [grin]
Date/Time: 2003-12-28 18:35 (UTC)Posted by: [identity profile] etcet.livejournal.com
nahh, i just couldn't remember his name. heh.

what i want to do is take those lovely new knives to either the baggage attendant who broke the door two consecutive evenings, the flight crew effecting a work slowdown, or -somebody- for fucking up what was otherwise a very nice, if rushed, holiday visit.

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