Fuckbaskets

[digitaldiscipline]

Remember those nice things I said about Belkin's "Yes sir, right away sir," RMA response in late January when I discovered my UPS was toast?

I take them right the fuck back.

Got an email from them today - "We no longer RMA UPS devices. You should never have gotten an RMA number in the first place. If it's still under warranty, and you fax us a copy of your original receipt, we can reimburse you."

Comments

I call BullSHIT

[mschaos.livejournal.com]

oh jeeebus

you have the email saved? perhaps look at their TOS?

I say call them and tell them they promised, you have the documentation and wtf are they going to about it?